| I am trying to register but I keep getting an error. What should I do? |
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| Try once more. If it is still not working, then the best thing to do would be to copy the error message you are getting and send it to support@g21.com so that we can take care of the problem. |
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| What if I want to change my password? |
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| From the MY ACCOUNT section, choose the link that reads PASSWORD SETTINGS. |
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| What if I want to change my User ID? |
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| Sorry, your User ID is not able to be changed. |
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| How do I view my own profile? |
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| After you login, you are brought to your own profile page. |
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| Can I change my profile picture? |
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| From MY ACCOUNT, click the tab that reads CHANGE PHOTO under the photo that is currently there. Browse your computer for the picture you want to use. Once it's selected, click the button to UPLOAD IMAGE. |
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| How do I give my page some style? |
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| From MY ACCOUNT, click the tab that reads PROFILE SETTINGS. The sections that you can change are listed for you and the colors you can change them to are available for you to choose from a grid. |
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| How can I tell other people about this site? |
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| You will always find a link to INVITE in the top navigation bar. |
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| I want to conact someone else on this site, do I have to be their friend to do so? |
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| You do not have to already be someone's friend to contact them. As long as you are logged in, all you have to do is click the link to SEND MESSAGE from the person's CONTACT PANEL. |
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| What is the difference between a comment and a message? |
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| A comment is a message that you leave someone that anyone (even non-members) can see whereas a message is private and can only be viewed by the receipiant. |
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| How can I view comments that other people have left me? |
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| You can always go to your own profile page by clicking MY ACCOUNT to view your comments. |
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| What if I want to delete a comment that I don't want on my page anymore? |
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| We're working on that. |
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| How can I view messages that other people have left me? |
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| From MY ACCOUNT click the link that reads MY MESSAGES. From here you can view all the messages that other users have sent you. |
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| How do I send a message to someone else on the site? |
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| Just click the link to SEND MESSAGE from the person's CONTACT PANEL |
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| How do I ask someone to be my friend? |
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| From the user's CONTACT PANEL, choose ADD TO FRIENDS from under their profile picture. |
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| Can I check to see if someone has approved me as their friend yet? |
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| Not as of now. |
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| Where do I go to see if anyone has requested that I be their friend? |
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| From your control panel, click the link that says MY FRIENDS. |
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| How do I view all my friends? |
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| Click the MY FRIENDS tab of MY ACCOUNT. |
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| How can I find someone on the site that is not in my friends list? |
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| From the main navigation bar, by clicking BROWSE you can see all the members of the community. The more your select from the search options, the more refined your search will become. |
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| Can I have more than just my profile picture on my page? |
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| Sure can. From MY ACCOUNT, choose MY PHOTOS and ADD PHOTO. Type the title of the image and then browse your computer for the image you want to upload and click ADD. |
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| How come I don't see my photos in the G21 PHOTOS section? |
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| The G21PHOTOS section is controlled by the administration. If you have uploaded an image and you still do not see it in the G21 PHOTOS section, it most likely because the administration either hasn't approved it yet, or didn't find it appropriate for the public gallery. |
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| How do I get a picture to appear in the main gallery? |
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| Either from the G21 PHOTOS page click the button to UPLOAD TO THE G21 GALLERY and the image will be sent to the administration for approval. |
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| How do I delete photos from my gallery? |
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| From the MY ACCOUNT section, click the tab that reads MY PHOTOS and click on the DELETE link under the respective photos. |
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| Blog is short for weblog. A blog is basically a journal that is available on the web. The activity of updating a blog is "blogging" and someone who keeps a blog is a "blogger." Blogs are typically updated daily using software that allows people with little or no technical background to update and maintain the blog. |
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| From MY ACCOUNT click on MY BLOGS and click on the link that says WRITE.
Choose an approriate title and enter the main content of the blog in the text editor. |
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| How do I include a picture in my blog? |
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| 1. Click the img button in the text area and paste the url of the image (if it exists on the internet somewhere)
2. Click browser in the upload section below the text area. just be sure to click upload before you save or publish the blog. |
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| How would I use the groups page? |
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| A group would be used to get a bunch of people, friends or not, together. |
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| How do I create a new group? |
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| From the GROUPS link in the navigation bar, click the tab that reads CREATE A GROUP. After you name the group, give it an attractive headline, and enter the email of the person in charge of the group, you have some other options:
Group Category - Choose one.
Members Can Invite - Do you want your members to invite others?
Open Join - Do you want members to join your group without being invited?
Public Forum - Do you want non-members of the group to be allowed to post to your forum?
Hidden Group - Do you want non-members of the group to be able to view the group profile?
Members Can Post Images - Do you want your members to be able to post images to your group's gallery?
Country, City - This is to help members find a group in their area.
Group Image - Maybe you have a logo or a picture from the last time the group met in person.
Description - This is where you would write your purpose. |
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| How do I invite people to join my group? |
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| Once the group is created, click the INVITE OTHERS link at the top above the group name. |
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| If someone is not a member of my group, can they still view the group page? |
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| Only if the group creator has allowed it. |
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| What is the classified section used for? |
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| This section works just like your local newspaper's classified section. It is organized by all the main categories. You can search the directory by using the BROWSE section. |
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| How do I find an event in my area? |
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| Click EVENTS from main navigation bar. Use the SEARCH button to search by goal and/or keyword. You can limit your search results even more by entering a city, state, country or postal code as well. |
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| Although not every event will require a headcount, it is helpful to the event creator to know who is interested or not. By selecting your choice from the RSVP area, the event will keep track of all the responses. |
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| Why would I comment an event? |
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| You can write a personal comment when you choose your RSVP, or you can add a more general comment in the ADD A COMMENT box at the bottom of the page. |
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| However you get to the event calendar (either from EVENTS in the main navigation area or the MY EVENTS area in your control panel), just click on the date you want to enter an event on. |
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| Can I go back and edit an event I've posted? |
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| Click EVENTS from the main navigation bar or MY EVENTS from your control panel and click on the event you wish to edit. Then click the EDIT THIS EVENT button. |
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| How do I download an event into my personal calendar applciation on my computer (Outlook, etc)? |
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| Once the event is created, click the event in the calendar and click the EXPORT button. This will download a file to your desktop that you should open with the application of your choice (Outlook, etc.). |
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| How can I help spread the word about this site? |
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| At the very bottom of every page on the site, you will see a link to PROMOTE G21. Within this page you will see all the offical logos of Generation 21. Copy the code provided into an email, blog or website and the logo will appear there.
If you would like further promotional materials, please contact us at promote@g21.com. |
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| Who do I talk to about advertising on this site? |
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| Please contact advertise@g21.com to discuss the possibilities.
Feel free to direct any further questions to support@g21.com.Thanks! |
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